Frequently Asked Questions.
Thank you for considering us for your lawn care service needs. Below you will find some answers to some common questions about our service. If you have any questions please do not hesitate to contact us.
Q. What is your coverage area?
Q. Will i have to sign a contract?
Q. Do you offer lawn maintenace (Mowing,Trim Shrubs, etc..)in addition to lawn treatments?
Q. Should I Mow Weekly or Bi-Weekly Mowing?
Q. Do you guarantee your service?
Q. Will you price match a competitive bid?
Q. How long can i expect between visits on your lawn care program?
Q. Will rain effect my lawn care treatment results?
Q. I'm a new customer. Why do i still see weeds after 1 Visit?
Q. Are you licensed and Insured?
Q. How will i be billed for your services?
Q. What Credit Cards do you accept?
Q. Are fungicide and insecticide applications included in the basic program?
Q. Is grassy weed control covered under your basic program?
Q. Is Aeration or Aeration & Overseeding an extra charge?
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Coverage Area: We serve Northwest Cobb county, East Paulding, Bartow County and parts of Cherokee County. This includes parts of Acworth, Dallas, Kennesaw, Woodstock and Marietta.
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Our Service guarantee: We back our lawn care program with free service calls in between visits when and if needed for those who are on our 7 application lawn care program. However, if you call us to skip a treatment or prefer a treatment plan of less than 7 applications per year we will not be able to guarantee optimal results from the service.
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Competitive Pricing? Sometimes! Got a bid from somweheres else? Already have another company doing treatments? We will consider matching any written estimate from our competitors. Our price is strictly based off of square footage of your lawn, and we like to keep our prices competitive as much as possible.
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How long between visits? You can expect the time duration between lawn treatments to be between 4 and 8 weeks apart from one another. Our treatments are timed with the weather conditions so the time between applications can flucuate throughout the year. We can set you up to be called in advance if required due to a locked gate or pets.
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Rained after treatment: It is highly recommended that EACH application is watered into the soil. Our Broadleaf weed control is rainfast in about 1 hour, and any pre-emergent and fertilization should be watered in within a few weeks. We ask that you wait atleast the recommended amount of time stated on the invoice to see visible weed control results from the application. With cooler weather you will almost always see delayed results from weed control of up to 4 to 6 weeks. After the specified time period on your invoice if the results are not there we will be glad to come out and re-apply weed control at no additional charge to you.
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I had 1 Treatment, and i still have weeds! Unfortunately one treatment will not turn your lawn around overnight. A fertilization and weed control treatment program should be considered more of a process rather than a one time event. Depending on the condition of your lawn it can take up to 1 year to see the biggest turn around in your lawn. You will notice improvements with each visit. Once the lawn is back into shape the continued visits year after year will continue to keep your lawn healthy as well as prevent weed infestations.
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Fully licensed and Insured: We are fully insured and state licensed in category 24 turf and ornamental. Our contractors license number is 100048. This info can be verified at the Georgia State Department of Agriculture website.
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No Contracts. We believe that our quality of work will make it hard for you to leave us! So, all of our services are "Cancel Anytime" with a 1 day minimum written notice. While there is no obligation whatsover to stick with us for any given amount of time, we do require an agreement to be signed for authorization to start service.
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Payment Methods: We have a few different payment methods available for your convenience. We have an Auto-Pay option as well as an "invoice me" option. If you elect to recieve invoices for each service the invoices are due upon receipt and we expect payment within 14 days. Late fees apply to all overdue balances, and we postpone all future services until previous balances are paid in full.We E-mail all invoices to customers with an e-mail address on file, as well as leave an invoice on your front door at the time of service. We offer a discount to those who elect to have there payment charged to a card on file automatically after each visit. With Auto-pay we keep your payment information on file and you are charged only after each visit. We only charge you for the services that you authorize and your credit card details and other billing information are stored in compliance with the highest safety and security standards set by the credit card industry. You can download the Auto-Pay enrollment form here.
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Online Bill Payment, Yes! We offer online account access through our website that will allow you to see your past invoices, customer history, current balance and an option to conveniently pay your bill online through our secure server with a Visa, Mastercard or Discover credit card. If your a current customer and need a username and password please call (678)497-5093 or contact us through our website.
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Credit cards that we accept: Visa, Mastercard, Discover
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Fungicide and insecticide treatments are an extra charge, and an optional service. We will monitor your lawn with each treatment and make you aware when and if a fungicide or Insect treatment will be needed, and will only perform that service with your permission.
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Grassy weed control. For the most part, light to moderate grassy weed infestations are covered with our basic program. However, heavily infested lawns may require a different plan of action due to the amount of product that would need to applied and additional applications may be needed at extra charge to get heavier infestations of grassy weeds under control.
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Aeration / Aeration & Overseeding: For additional charge we offer aeration on bermuda in the spring and summer, and Aeration & Overseeding in the fall for fescue turf. These services are not included in the basic program.
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Lawn Maintenance: We do not offer mowing at this time. We are a fertilization and weed control service. We will keep your lawn green and weed free and can help with outdoor pest control.
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Weekly or Bi-Weekly mowing: Weekly mowing is recommended throughout the mowing season. We recommend mowing your lawn at the recommended height for your grass type on a weekly basis during the growing season for the best results from our services.
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